Privacy Policy

Last Updated: May 8, 2025

Introduction

MedSpark Digital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website medsparkdigital.com or engage with our digital marketing services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you visit our website, engage with our services, or communicate with us, we may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Business name and address
• Website URL
• IP address
• Information provided in web forms, surveys, or other interactive features
• Communication preferences
• Service inquiries and requirements

Non-Personal Data

We may also collect non-personal information about your interaction with our website, such as:

• Browser type
• Operating system
• Pages visited
• Time spent on pages
• Referring website addresses
• Other browsing information

Information from Clients

As a digital marketing service provider for med spas, we may collect or have access to information about your business operations, customers, marketing performance, and other data necessary to provide our services. This may include:

• Analytics data from your website and marketing campaigns
• Customer relationship management (CRM) data
• Lead information and conversion metrics
• Account information for platforms we manage on your behalf

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your service requests
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and promotions
• Monitor and analyze trends, usage, and activities in connection with our website and services
• Detect, investigate, and prevent fraud and other illegal activities
• Protect the rights and property of MedSpark Digital and others
• Comply with legal obligations
• For any other purpose with your consent

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur and that any parties who acquire us may continue to use your personal information as set forth in this policy.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. When you access our website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on our site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of our site, determine the popularity of certain content, and better understand online activity.

Third-Party Websites

Our website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Children’s Privacy

Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you are under 18, please do not provide any information on our website. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and the applicable legal requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below.

California Privacy Rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California.

GDPR Compliance

For users in the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR). The legal bases for processing your personal information may include:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Protection of vital interests
• Public interest
• Legitimate interests pursued by us or a third party

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

MedSpark Digital™
Email: [email protected]
Phone: (844) 311-8100
235 W Brandon Blvd
Ste 241
Brandon, FL 33511